Find answers about hospital-based optical dispensing, everyday and designer eyewear, store locations and help after your purchase.
A hospital-based optical counter makes it convenient to move from your consultation to prescription dispensing in the same setting. At Ben Franklin you can discuss frames, lens options, fitting and aftercare with the optical team.
The location alone does not establish accuracy. Your prescription, lens measurements, manufacturing and fitting all matter. Ben Franklin's hospital setting makes coordination with eye-care teams convenient when further advice is needed.
No. Ben Franklin offers everyday frames as well as international designer brands. Tell the counter team your budget and ask for the combined frame and lens price before ordering.
Use the store locator to search by city, area or hospital. Each listing provides the available address, contact details and directions so you can plan your visit.
Ben Franklin offers a 100% satisfaction guarantee, supported by replacement, manufacturing warranty and adjustment benefits. If you have a concern, contact the counter where you purchased your eyewear so the team can help with the applicable benefit.
Contact your purchasing counter and bring your glasses and purchase details for a fitting check. The team can help with adjustments and discuss the next step if your concern involves the lenses or prescription.